Hulu is a top video streaming service, but it still throws errors every now and then. For example, Hulu error code P-TS207 signals a playback problem with the device, which requires your attention.

There are multiple approaches to fixing this issue. So, before getting in touch with Hulu tech support, it’s better to go through the solutions below. Don’t worry since we will guide you every step of the way.

fix Hulu error code P-TS207

How to fix Hulu error code P-TS207

Check out the following solutions that will help you repair Hulu error code P-TS207. We took into account the Windows 10, Mac, Android, and iOS platforms.

1. Restart the Hulu app

Get started with a simple action: restarting the Hulu app. Just make sure to properly close its process before launching it again.

How to restart the Hulu app on Android:

  1. Access the Settings section
  2. Go to Apps
  3. Tap Hulu
  4. Tap Force stop
  5. Restart the Hulu app and check for errors

How to restart the Hulu app on iOS:

  1. Swipe up and stop in the middle
  2. Swipe left or right to choose the Hulu app
  3. Swipe up to the app’s preview to close the app
  4. Relaunch Hulu and check for issues

2. Update the Hulu app

It’s always a good idea to update your applications to the latest version, and Hulu makes no exception. Whether you’re running Windows 10, Android, or IOS, here’s what you need to do.

How to update the Hulu app on Windows 10:

  1. Click the Start button, type Microsoft Store, and open this appWindows 10 shows how to access Microsoft Store from the Start menu
  2. Open the More menu from the top-right corner
  3. Select Downloads and updatesMicrosoft Store shows how to access Downloads and Updates
  4. Find the Hulu app on the list and click the download button
  5. Otherwise, click Get updates to update all Microsoft Store appsMicrosoft Store shows how to get updates
  6. Relaunch the Hulu app and check for errors

How to update the Hulu app on Android:

  1. Launch the Play Store
  2. Access your Google account page
  3. Select My apps & Games
  4. At Updates, locate the Hulu app and select Update
  5. Relaunch the Hulu app and check for errors

How to update the Hulu app on iOS:

  1. Fire up the App Store
  2. Find the Hulu app and tap Update
  3. Restart the Hulu app and check for errors

3. Restart the web browser

If you’re on a Windows or Mac computer and using a web browser to try to watch your favorite movies and TV shows online but stumble upon Hulu error code P-TS207 instead, you should restart your web browser and try to access your Hulu account again.

How to correctly restart a web browser on Windows 10 (Chrome example):

  1. Press Ctrl + Shift + Esc to open Task Manager
  2. In the Processes tab, find and select Google Chrome and its entire process treeTask Manager shows how to end the Google Chrome task
  3. Click End task
  4. Exit Task Manager and relaunch Chrome
  5. Go to your Hulu account and check for errors

If you can’t access Task Manager, you can use Command Prompt:

  1. Press the Windows key, search for CMD, and open Command PromptWindows 10 shows how to access Command Prompt from the Start menu
  2. Type tasklist and press Enter to view all active tasks
  3. Locate your web browser in the list (for Chrome, it’s chrome.exe)
  4. Type taskkill /f /im chrome.exe /t if you’re using Chrome. Otherwise, replace chrome.exe with your web browser’s process. Press EnterCommand Prompt shows how to kill a task
  5. Exit Command Prompt
  6. Launch your browser and check for Hulu issues

How to correctly restart a web browser on Mac:

  1. Switch to the browser window
  2. Click the Apple button on the upper-left corner
  3. Select Force Quit from the menu
  4. Relaunch your browser and try to watch Hulu content

Another good idea is to try using a different browser, at least to check if your Hulu content works without errors. It will help you pinpoint the problem with your browser.

For example, it might be necessary to reinstall or update the browser, reset its settings to default, as well as disable any third-party addons that might be interfering with video streaming.

4. Update your web browser

You should always run the latest version on the web browsers to enjoy a smooth online navigation experience and even avoid having playback issues such as Hulu error code P-TS207. By default, your browser should automatically detect and install new updates. However, it doesn’t hurt to manually check for updates in case there’s something wrong with that setting.

How to update Google Chrome:

  1. Click the More button on the upper-right corner
  2. Go to HelpGoogle Chrome shows how to access About Google Chrome from the Help meu
  3. Click About Google Chrome. Else, you can go to chrome://settings/help
  4. Chrome will check for updates and apply them automaticallyGoogle Chrome is checking for updates
  5. Once the update is over, click Relaunch
  6. Go to Hulu and check for errors

How to update Mozilla Firefox:

  1. Click the ≡ hamburger button next to the address bar
  2. Open the Help submenu
  3. Select About FirefoxMozilla Firefox shows how to access About Firefox from the Help menu
  4. After the update, relaunch the browser
  5. Try to watch Hulu content now

How to update Microsoft Edge:

  1. Open the More menu from the upper-right corner
  2. Access the Help & feedback menu sectionMicrosoft Edge shows how to access About Microsoft Edge from the Help & Feedback menu
  3. Click About Microsoft Edge. Otherwise, you can visit edge://settings/helpMicrosoft Edge asks to restart to complete the update
  4. Click Restart and check for Hulu errors

4. Power-cycle your devices

A power cycle means turning off all your devices, unplugging them, and waiting for a while before starting them up again. It’s an effective way to eliminate streaming playback issues such as Hulu error code P-TS207. Here’s what you should do:

  1. Switch off your computer, smartphone, tablet, Smart TV, or gaming console used to watch Hulu
  2. Also shut down your modem and router if you’re at home
  3. Unplug all devices from their power source
  4. Wait for a bit and then plug everything back in
  5. Access your Hulu account and check for errors

5. Update your operating system

An obsolete system could be experiencing graphics issues. In turn, this can affect your entire media players and video streaming services, including Hulu. However, you can fix this problem by getting the newest system updates.

How to update Windows 10:

  1. Press the Windows key, type Check for updates, and press EnterWindows 10 shows how to check for system updates
  2. Click the Check for updates buttonWindows 10 shows how to check for updates
  3. If Windows finds any updates, click DownloadWindows 10 shows how to download system updates
  4. Patiently wait while the system gets updated
  5. Reboot your computer and check for Hulu errors

How to update Mac:

  1. Click the Apple button on the top-left corner
  2. Go to Software Update
  3. Wait until macOS locates any updates
  4. Click Update Now
  5. When asked, specify your admin username and password
  6. Reboot your Mac and check for Hulu issues

How to update Android:

  1. Make sure your Android device is fully charged
  2. Go to the Settings area
  3. Head over to System > Advanced
  4. Tap System update
  5. Wait until your Android gets updated
  6. Reboot the device and check for Hulu issues

How to update iOS:

  1. Plug your iPhone or iPad into a power source if it’s not fully charged
  2. Access the Settings section
  3. Go to General and tap Software Update
  4. Choose Download and Install
  5. If there isn’t enough free space, iOS will ask to temporarily remove apps. Tap Continue to agree since your apps will be auto-reinstalled later
  6. Tap Install and enter your passcode or use your fingerprint to authorize the update
  7. Wait until iOS gets updated
  8. Restart the device and check for Hulu errors

6. Manage Hulu devices

Many users have reported that Hulu starts showing playback error codes like P-TS207 when there are too many devices associated with the same Hulu account.

To solve this issue, you should remove associations for all Hulu devices and then reconnect the one that’s currently giving you trouble. Here’s how:

  1. Launch a browsing session and visit the Hulu login page
  2. Log in with your premium account
  3. Go to the Account section
  4. At Watch Hulu on Your Device, click Manage Devices
  5. Delete all devices associated with your account
  6. Sign in to your Hulu account on your main device
  7. Make sure that the device is paired again
  8. Try to watch video content and check for any errors

7. Clear the app cache

The Hulu app temporarily saves files in your device’s cache, in order to retain various information about your activity. Normally, the cache gets cleared on a regular basis, but there might be something not functioning correctly, which requires your attention.

How to clear Hulu app cache on Android:

  1. Visit the Settings area
  2. Go to Storage
  3. Select Apps or Other Apps (depending on your device)
  4. Locate and access Hulu
  5. Tap Clear cache
  6. Relaunch the Hulu app and check for streaming issues

How to clear Hulu app cache on iOS:

  1. Go to Settings
  2. Select General and go to iPhone Storage
  3. Tap Hulu and choose Offload app
  4. Relaunch Hulu and check for errors

8. Clear browsing cache

Similarly, if you’re using a web browser to watch Hulu on a desktop, laptop or tablet, you should clear the browsing cache. The fastest way to do this is by hard-refreshing the browser. Go to the Hulu tab and press Ctrl + Shift + R, Ctrl + F5, or Shift + F5 on Windows (or Shift + Command + R on Mac).

It will clear the cache of the current session. However, if you want to clear the cache for all visited websites, here’s what you need to do.

How to clear Chrome cache on Windows and Mac:

  1. Open the More menu on the upper-right corner
  2. Go to SettingsGoogle Chrome shows how to access the Settings menu
  3. Jump to Privacy and security
  4. Click Clear browsing data (a shortcut is to go to the chrome://settings/clearBrowserData address)Google Chrome shows how to access the Clear browsing data option
  5. Remain in the Basic tab
  6. Set Time range to All timeGoogle Chrome shows how to clear browsing data
  7. Make sure to check the following boxes:
    • Browsing history
    • Cookies and other site data
    • Cached images and files
  8. Uncheck everything else
  9. Click Clear data
  10. Relaunch Chrome and check Hulu content

How to clear Firefox cache on Windows and Mac:

  1. Open the hamburger menu on the upper-right corner
  2. Go to OptionsMozilla Firefox shows how to access the Options menu
  3. Jump to Privacy & Security
  4. Click the Clear Data… buttonMozilla Firefox shows how to access the Clear Data option
  5. Activate the following features:
    • Cookies and Site Data
    • Cached Web Content
  6. Uncheck everything else
  7. Click ClearMozilla Firefox shows how to clear data
  8. Relaunch Firefox and check for Hulu errors

How to clear Microsoft Edge cache:

  1. Open the More menu on the top-right corner of Edge
  2. Go to SettingsMicrosoft Edge shows how to access the Settings menu
  3. Jump to the Privacy, search, and services area. Alternatively, go to edge://settings/privacy to access that section
  4. Next to Clear browsing data now, click Choose what to clearMicrosoft Edge shows how to access the Clear Browsing Data option
  5. Set Time range to All time
  6. Make sure to enable the next options:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
  7. Leave everything else disabled
  8. Click Clear nowMicrosoft Edge shows how to clear browsing data
  9. Relaunch Edge and check for Hulu errors

9. Update your drivers

If your Windows or Mac computer is equipped with a malfunctioning, outdated, or incompatible driver, it can cause serious damage to the entire operating system and its processes, including video streaming services.

As a result, you stumble upon playback errors such as Hulu error code P-TS207. All you have to do is a safety check. And, if you’re not sure how to start, we suggest the graphics and network drivers.

How to update the GPU and network drivers on Windows 10:

  1. Press Win key + R, type devmgmt.msc, and press Enter to launch Device Manager
  2. Click the arrow button next to Display adapters to expand this group
  3. Choose your main GPU adapter, right-click it, and select Update driverWindows shows how to update display adapter drivers in Device Manager
  4. Click Search automatically for updated driver softwareWindows 10 shows how to search automatically for updated driver software
  5. If the online search turns up empty handed, click Search for updated drivers on Windows Update
  6. Open the Network adapters category, select your network device, and take the same steps as aboveDevice Manager shows how to update network driver
  7. Reboot Windows and check for Hulu errors now

Unfortunately, Microsoft often fails to find updates automatically. Instead, you have to go to the website of your driver’s manufacturer to download and install a newer version.

But, if you don’t want to risk setting up an incompatible driver that might do more damage to your operating system, we suggest using a driver updating tool.

10. Flush your DNS servers

Flushing your DNS servers is a simple way to refresh your Internet connection so that you can get rid of any connectivity problems which could have caused Hulu error code P-TS207. Here’s what to do.

How to flush DNS servers on Windows:

  1. Click the Start button, type Command Prompt, and click Run as administrator
  2. Copy and paste the following lines (hit Enter after each one):
    • ipconfig /flushdns
    • ipconfig /registerdns
    • ipconfig /release
    • ipconfig /renew
    • netsh winsock reset

      Command Prompt shows how to flush, register and release DNS

  3. Reboot your PC
  4. Launch Hulu and check for errors

How to flush DNS servers on Mac:

  1. Launch the Terminal app
  2. Type sudo killall -HUP mDNSResponder and press Return
  3. Specify your admin username and password when prompted
  4. Restart your Mac and inspect Hulu

11. Change your DNS servers

If your DNS servers are still giving you trouble, you should use another DNS resolver. For example, you can turn to Google Public DNS since it’s fast, secure, and free. Alternatives include Cloudflare and OpenDNS. Your just have to change the DNS settings of your operating system. Here’s what you need to do.

How to use Google DNS on Windows 10:

  1. Log in to Windows 10 with administrative rights
  2. Right-click the Start button and go to Network ConnectionsWindows 10 shows how to access Network Connections from the Start menu
  3. Click Change adapter optionsWindows 10 shows how to change adapter options
  4. Right-click your main Internet connection and select PropertiesWindows shows how to access an Internet connection's properties
  5. Choose Internet Protocol Version 4 (TCP/IPv4) and click PropertiesWindows shows how to access IPv4 properties
  6. In the General tab, select Use the following DNS server addresses
  7. Set Preferred DNS server to 8.8.8.8
  8. Set Alternate DNS server to 8.8.4.4Windows 10 shows how to set Google Public DNS servers
  9. Check the Validate settings upon exit option
  10. Click OK and exit
  11. Fire up Hulu and check for any issues

How to use Google DNS on Mac:

  1. Click the Apple button and select System Preferences
  2. Go to Network and choose the Advanced area
  3. Switch to the DNS section
  4. Click the + symbol to add 8.8.8.8
  5. Click + again to also add 8.8.4.4
  6. Press OK and exit this window
  7. Try to watch Hulu now

How to use Google DNS on Android:

  1. Access the Settings section
  2. Go to Network & Internet
  3. Select Advanced and tap Private DNS
  4. Press on Configure Private DNS and paste dns.google
  5. Open the Hulu app and check for issues

How to use Google DNS on iOS:

  1. Switch to the Settings area
  2. Go to Wi-Fi
  3. Find your Wi-Fi network and tap i next to it
  4. Select DNS and paste 8.8.8.8, 8.8.4.4
  5. Open the Hulu app and check for issues

12. Turn off your VPN or proxy tool

If you configured a VPN service or a proxy server to reroute your Internet connection to another IP address in order to encrypt your traffic, this could have a negative effect on Hulu. It especially applies to free applications that get easily detected and blocked by Hulu.

In this case, you should turn off your free VPN or proxy server to restore your Internet solution and stop getting Hulu error code P-TS207. On the long term, consider investing in a premium VPN for Hulu.

How to disable VPN and proxy on Windows 10:

  1. Right-click the Start button and select Network ConnectionsWindows 10 shows how to access Network Connections from the Start menu
  2. Go to the VPN area on the left side
  3. Turn off any ongoing VPN connections
  4. Switch to the Proxy section
  5. Switch off Automatically detect settings and Use setup scriptWindows 10 shows how to disable automatic proxy setup
  6. Scroll down to also deactivate Use a proxy serverWindows 10 shows how to disable manual proxy setup
  7. Exit this window and exit
  8. Restart your PC and check for Hulu issues

How to disable VPN and proxy on Mac:

  1. Click the Apple button and select System Preferences
  2. Switch to the Network area
  3. Click VPN and Disconnect
  4. Choose your Internet connection and click Advanced
  5. Select the Proxies section and turn off all settings
  6. Click OK
  7. Restart your PC and inspect Hulu now

How to disable VPN and proxy on Android:

  1. Head over to the Settings area
  2. Tap Network
  3. Go to VPN and turn off any active connections there
  4. Tap and hold your Wi-Fi network
  5. Select Modify network
  6. Tap Show advanced options
  7. Set Proxy to None
  8. Reboot your Android and check for Hulu issues

How to disable VPN and proxy on iOS:

  1. Access the Settings menu
  2. Go to General
  3. Head over to the VPN section
  4. Turn off any ongoing connections there
  5. Access the Wi-Fi area
  6. Open the Wi-Fi advanced settings
  7. Set HTTP Proxy to Off
  8. Restart your iOS device and inspect Hulu errors

13. Run the Internet Connections troubleshooter on Windows 10

Windows 10 comes bundled with automatic troubleshooters for all critical areas of the PC, including Internet connections. You can use it to resolve common network connectivity issues. Here’s how:

  1. Right-click the Windows 10 Start button and go to SettingsWindows 10 shows how to access settings from the Start right-click menu
  2. Select Update & SecurityWindows 10 shows how to access the Update and Security settings
  3. Access the Troubleshoot area on the left
  4. Click Additional troubleshootersWindows 10 shows how to access additional troubleshooters
  5. Click Internet Connections and then Run the troubleshooterWindows 10 shows how to run the Internet Connections troubleshooter
  6. Follow the on-screen instructions
  7. Restart your PC when troubleshooting is over
  8. Check for Hulu error code P-TS207

14. More ways to improve your Internet connection

Hulu lists speed recommendations for all users who want to enjoy a smooth streaming services without any errors. You should consult them to see if your connection is fast enough to sustain online media streaming after running an Internet speed test.

Additionally, you can take extra steps to ensure that your Internet speed isn’t hampered by various factors. Here are some suggestions:

  • Access your router admin panel to ensure there are no bandwidth limitations
  • Discover all devices currently connected to your Wi-Fi network and kick the ones unused by you or another member of your household
  • Move your device closer to the router to improve your Wi-Fi signal
  • If you have a Gigabit router with dual-band support, make sure to connect to the 5Ghz network (instead of 2.4Ghz)
  • Connect in Ethernet (wired) mode instead of wireless
  • Terminate all other processes while you’re watching Hulu, especially resource-consuming apps like torrenting, FTP or gaming clients, Internet boosters, as well as other streaming apps beside Hulu
  • Connect to 4G mobile data instead of Wi-Fi

15. Start Windows 10 in Safe Mode

It can be difficult to spot the problematic driver, process or service that’s causing video playback issues and Hulu error code P-TS207. However, Microsoft makes it possible to boot Windows 10 in Safe Mode, in order to disable any non-critical components. It’s a good way to isolate and identify the root of the problem.

  1. Press the Windows key and click the power button to open a menu with all power options
  2. Hold down Shift, then click Restart to boot Windows in Recovery mode
  3. When it shows a blue screen, go to the Troubleshoot sectionWindows 10 shows how to use troubleshooting from the advanced startup mode
  4. Select Advanced options
  5. Switch to the Startup Settings areaWindows 10 shows the advanced startup options
  6. Click Restart
  7. Press F5 to enable Safe Mode with NetworkingWindows 10 shows more startup settings
  8. Start Windows and try to watch Hulu now

Hulu error code P-TS207 can be fixed

To recap, Hulu error code P-TS207 indicates a video playback problem that prevents you from watching your favorite movies and TV series on Hulu. There are several ways in which you can try to fix this issue.

You can get started with basic actions like restarting and updating the Hulu app or web browser. It’s also a good idea to power-cycle your devices, update your operating system, and manage devices in your Hulu account.

Furthermore, you should clear the app and web browser cache, update your drivers (especially the GPU and network), flush and change your DNS servers, disable any VPN or proxy connections, run an Internet troubleshooter, as well as boot Windows 10 in Safe Mode.

How did you manage to handle Hulu error code P-TS207? Did we miss anything important? Let us know in the comment section below.

Categories: IT Info