這是這個跟踪器在一個快速視頻中的內容:

新的更新正在添加到這個故事的底部……

原始故事(發佈於 7 月 25 日, 2021) 如下:

迪士尼旗下的視頻點播服務 Hulu 擁有超過 4000 萬用戶。大多數訂閱者在眾多設備上使用 Hulu 來觀看他們喜愛的內容。

雖然 Hulu 在訂閱視頻點播服務方面確實是一個知名品牌,但它的訂閱者已經甚至繼續擁有他們的公平分享艱難的時光。

有多個報告稱,Hulu 訂閱者在不同平台上面臨錯誤和問題。此外,大多數(如果不是全部)這些問題都普遍存在並且持續時間過長。

但是,Hulu 支持 在確認訂閱者報告的幾乎所有問題和錯誤方面做得非常好。

此外,服務提供商甚至試圖及時解決所有主要和次要問題。

來源

雖然解決每個問題都不可行,但 Hulu 仍在繼續努力提供完美的體驗。

甚至有幾個變通方法可以非常方便地解決幾個問題,但仍然需要一個適當且永久的解決方案。

因此,如果他們僅僅承認問題是徒勞的甚至在一個標誌之後都沒有得到解決很長一段時間。

來源

回想一下,“錯誤代碼:P-DEV318”和“抱歉,此頻道暫時不可用”問題幾個月以來一直困擾著用戶。

還有更多這樣的情況,Hulu 承認了這個問題,甚至提供了有關相同問題的更新,但最終未能解決這些問題.

如前所述,雖然及時響應受影響的用戶確實是一個好兆頭,但如果這些用戶不能及時看到相關結果,所有這些努力都是徒勞的。

也就是說,我們將密切關注已經或尚未困擾 Hulu 訂閱者的所有錯誤和問題。

我們還將及時更新這個故事,了解最新的發展情況發生所以一定要保持財富仔細看看。

**************************************** ****************************************************** **
以下部分將添加新的更新,之後跟踪器將跟隨:
************************** ****************************************************** ***********

更新 1(7 月 28 日)

IST 10:30 am: 根據Twitter最近的報告,一些Hulu用戶仍然面臨節目播放後倒帶的問題停頓一段時間。此外,Hulu 仍在調查。有關此事的更多詳細信息,請點擊此處。

IST 10:35 am: 一位 Hulu 用戶指出,電視劇《倖存者》中的隨機劇集是 缺失。雖然 Hulu 支持人員表示倖存者劇集因通關問題而丟失,但他們也分享了用戶與相關方的反饋。

IST 10:40 am: Hulu 用戶似乎是 不太滿意 我的資料 部分,因為它沒有通知他們有關新劇集和已觀看/未觀看次數的信息。另一方面,Hulu 支持人員表示,他們正在就此事調查類似報告。 p>

更新 2(7 月 29 日)

IST 03:28 pm: Hulu 支持人員已確認他們知道 Fire TV Sticks 的錯誤或問題導致他們不斷失去連接或緩衝。不幸的是,沒有 ETA 可以修復。

(來源)

更新3 (7 月 30 日)

IST 12:28 pm: 部分 Hulu 用戶面臨服務問題,包括 NBC 頻道在幾秒鐘後變為空白(1,2),以及 “我的資料”消失。 這兩個問題此後已得到確認。

更新 4(8 月 3 日)

IST 03:57 pm: Hulu 支持已確認正在努力解決不一致的音量平台上的問題。同時,該團隊還提出了一些臨時解決方法。

我們正在研究這個問題並努力解決它。同時,我們建議嘗試啟用夜間模式或音量調節(如果設備提供這些功能之一)。 (來源

更新5(8月5日)

IST 01:51 pm: A 部分 的 Hulu 用戶報告說該服務已停止記錄他們的觀看歷史記錄。該公司表示已收到類似報告並正在調查。

抱歉,Luke!我們收到了類似的反饋,因此請放心,我們的團隊正在調查此事。同時,請按照此處的提示操作:https://hulu.tv/ContactSupport– 並選擇“我仍然需要幫助”,這樣我們就可以獲取一些信息來幫助我們盡快查明真相。謝謝!
來源

更新 6(8 月 12 日)

IST 05:48 pm: Hulu 支持人員已確認他們已意識到 Helstrom 第 1 季第 9 集丟失的問題。團隊表示他們正在調查這個問題,並希望它會盡快得到解決。

抱歉給您帶來的麻煩!我們的團隊目前正在調查這個問題,我們希望盡快解決這個問題。我們感謝您在此期間的耐心等待! (來源

更新7(8月13日)

IST 12:48 pm: Hulu 現在表示,它已意識到一個錯誤,該錯誤會影響其用戶試圖捕捉 Fox 附屬頻道並收到“頻道暫時不可用”錯誤消息。建議這些用戶重新啟動他們的設置以解決此問題。

我們的團隊已獲悉一些當地 FOX 分支機構發生的行為。此後,我們的開發人員已經進行了更改以減輕中斷。請重新啟動您的設備以開始流式傳輸,如果您遇到任何進一步的問題,請告訴我們。
來源

更新 8(8 月 16 日)

IST 06:15 pm: 根據幾個 報告,直播電視錄製不適用於 Hulu Live 訂閱者,但問題已經出現 調查了。 但是,沒有 ETA 可以修復。

@hulu_support DVR 沒有今天記錄@NASCAR 比賽,它記錄了練習課程😩 這是我付錢給你的唯一一件事——記錄比賽。
來源

抱歉讓您失望了!聽起來您可能會遇到我們團隊目前正在調查的行為。我們很樂意從您那裡獲取一些詳細信息,以幫助我們深入了解這一點。請按照以下提示操作:https://hulu.tv/ContactSupport-然後選擇“我仍然需要幫助”!
來源

更新 9(8 月 17 日)

IST 04:29 pm: Hulu 支持確認開發人員進行了一些更改,以幫助解決 Fox 頻道不可用的問題。

我們已意識到該行為,我們的團隊進行了一些更改以幫助解決該問題。但是,如果您仍然遇到任何問題,請嘗試:https://help.hulu.com/s/article/general-troubleshooting。如果還有什麼我們可以幫忙的,請隨時@我們! (來源

更新10(8月19日)

IST 09:40 am: 現在的報告表明,Hulu 尚未解決困擾火影忍者疾風傳系列多年的英文配音問題,而且似乎沒有眼前一亮。更多信息請參見我們的報導。

IST 10:56 am: Hulu 用戶的報告表明,Hulu 應用程序在 Roku 上不斷崩潰。據報導,此問題正在調查中。

IST 11:04 am: Hulu 用戶的“我的資料”隊列也面臨問題,許多人指出它沒有通知他們有可用的新劇集。這也在調查中。

IST上午 11 點 21 分: Hulu 已經承認服務不斷緩衝的亞馬遜棒用戶的問題。更多信息在這裡。

IST 11:45 am:Hulu 還表示正在調查幻想島第 2 集最近播出但無法觀看的問題. 這裡了解更多信息。

更新 11(8 月 23 日) )

IST 11:40 am: 一部分 Hulu 用戶報告說,他們在嘗試登錄其 Hulu 帳戶時陷入了循環。現在,Hulu 說他們收到了類似的報告,目前正在調查中。但是,沒有共享 ETA。

除此之外,Hulu 還 確認

a> 他們正在調查一個錯誤,該錯誤會跳過剩餘的 8 到 10 分鐘的節目並自動進入下一集。

感謝您聯繫報告此問題!我們收到了類似的報告,我們的團隊目前正在調查這種行為。雖然我們目前沒有 ETA 可分享,但我們正在努力解決這個問題。感謝您一直以來的耐心等待!
來源

更新 12(8 月 24 日)

IST 下午 2:13: 好吧,幾個月後,Roku 上的 Hulu 用戶仍然面臨著應用程序的問題,因為它據報導無法打開。

我的 Roku 上的 Hulu 應用程序繼續關閉。根本打不開。有時我可以點擊我正在使用的個人資料,然後它就會帶我回到 Roku 主屏幕。已經卸載重裝了好幾次了。也多次重置 Roku
來源

在在回應這些報告時,Hulu 表示仍然沒有任何時間表來確定何時解決此問題。

我們沒有 ETA 可以分享以進行修復,但請放心我們正在高度重視這方面的工作。感謝您的關注!
來源

這樣,等待繼續。我們將繼續關注這一點,並在獲得新信息時進行更新,敬請期待。

IST 5:26 pm: Hulu 已確認正在調查問題應用程序加載聲音太大了。前往此處了解更多信息。

更新 13(8 月 26 日)

IST 下午 1:32: 回應 Hulu 用戶在 Twitter 上報告的兩個問題(12),該公司的支持人員指出,他們正在調查上述行為。

這些問題包括導致用戶在 Firestick 上觀看九個完美陌生人以讓會話停止 隨機凍結整個棒。另一個問題導致在 MacBook 上觀看的訂閱者的 鼠標指針始終保持開啟屏幕而不是消失。

更新 14(8 月 27 日)

IST 10:02 am: 據報導,Hulu 的用戶面臨 Fox News 的問題作為其中一部分的頻道報告說 流每隔幾秒暫停一次並進入黑屏.儘管受影響的用戶有足夠的帶寬流式傳輸,但表示內容。

作為回應,Hulu Support 表示他們正在調查類似的報告。’

如有任何麻煩,請見諒!這可能與我們的團隊收到類似報告並正在研究的行為有關。當您有時間時,請致電/聊天:https://hulu.tv/ContactSupport-(按照提示 > 選擇“我仍然需要幫助”)以便我們獲取更多詳細信息!
來源

更新15(8月30日)

IST 02:02 pm: 部分 Hulu 用戶(1,2,3,4) 現在報告他們無法觀看布朗比賽。作為回應,Hulu 支持表示他們已經意識到這種行為,並正在與合作夥伴合作解決問題。

來源

更新 16(8 月 31 日)

IST 10:12 am: Apple TV 上的 Hulu 用戶現在抱怨 在最近更新應用後,劇集縮略圖下方缺少“已完成的台詞”。 Hulu Support 表示他們正在調查類似報告

更新 17(9 月 1 日)

IST 10:12 am: Hulu 支持已確認(12) 他們知道哪些問題Superstore 第 5 季的第 10 集在中途停止,並且《Only Murders in the Building》的第一集無法播放。

更新 18(9 月 2 日)

IST 05:55 pm: Hulu 支持確認他們正在工作盡快將 Bless the Harts 第 3 季的最後一集上傳到平台上。

此外,團隊還 確認他們正在積極努力解決一個問題,即用戶收到錯誤提示“我們在播放此遊戲時遇到問題”。

更新 19(9 月 04 日)

IST 05:44 pm: Hulu 支持人員已確認他們知道一個錯誤,該錯誤會阻止一些用戶觀看九完美的第 5 集陌生人。

我們知道某些設備上會發生這種行為。當您有時間時,請致電/與我們聊天:https://hulu.tv/ContactSupport-(按照提示選擇“我仍然需要幫助”)以便我們獲取一些有助於我們獲取的信息盡快到這個底部。 (來源

更新 20(9 月 6 日)

IST 11:52 am: Hulu 支持人員已確認 Hulu 應用程序不會暫停的 Firestick 問題,解決此問題的唯一方法是重新啟動整個設置。對此,Hulu 表示他們正在調查。

對此感到抱歉!聽起來您遇到了我們的團隊已經意識到並正在調查的問題。如果有機會,請在此處致電/與我們聊天:https://hulu.tv/ContactSupport-(按照提示操作,然後選擇“我仍然需要幫助”)。這樣我們就可以深入研究!
來源

Hotstar 的訂閱者報告的另一個問題與情景喜劇的每日劇集延遲有關,該劇集應該與印度的劇集同時下降。關於這一點,Hulu 說他們不保證在特定時間播放劇集。

嘿!我們不保證特定時間的劇集,但我們會與我們的團隊分享您對此的反饋。我們的團隊知道字幕問題,我們希望盡快解決這個問題。
來源

Update 21(September 08)

IST 12:14 pm: 據報導,一部分 Hulu 用戶面臨一些問題試圖觀看成人向東游泳。現在,Hulu 表示正在調查。

來源

更新22(9月09日)

01:25 pm (IST): Hulu 用戶繼續面臨未觀看徽章顯示不正確的問題。現在,該公司已經指出他們正在努力。但是,他們可能不會提供任何 ETA 來修復。

對於任何持續的挫折,我們深表歉意!雖然我們沒有要分享的更新,但我們的團隊已經意識到了這種行為並正在對其進行調查。我們沒有 ETA 可提供,但我們肯定會就這如何影響您使用 Hulu 的體驗表達反饋。
來源

03:20 pm (IST):根據多份報告,訂閱者無法在流式傳輸時暫停內容通過 Amazon Fire TV 設備上的 Hulu 應用程序,但問題正在調查中。此處提供更多詳細信息和臨時解決方法。

23 日更新(9 月 13 日)

上午 10:21(IST):Hulu 已承認存在困擾用戶的問題,由於用戶無法錄製遊戲,導致 DVR 錄製無法正常工作。

知道了。我們很高興聽到這個消息!至於遊戲沒有錄製,請知道我們的團隊正在調查影響某些 DVR 錄製的類似報告,因此我們會分享您的反饋。如果類似的行為再次出現,請在您有時間的時候致電/聊天,以便我們獲取更多信息!
來源

24 日更新(9 月 14 日)

14:03 pm (IST): Hulu 有承認了一些影響其用戶的錯誤和問題,包括導致iOS 用戶出現 Rununk13 錯誤,另一個導致 Hulu 實時訂閱者 無法在 ABC 上觀看 Jeopardy.

還承認是一個錯誤導致 Hulu 播放 同樣的預告片一遍又一遍

03:00 pm (IST): Hulu 已刷新應用程序 UI 並將“繼續觀看”列表移至 t他在主頁的底部。但是,如果您在 Android 設備上運行 Hulu,我們有一個您可能感興趣的解決方法。

25 日更新(9 月 17 日)

上午 10:03( IST): Hulu 承認了一個問題,導致最新一集的 Archer 在打開前就出現故障。

來源

28 日更新(9 月 18 日)

05:10 pm (IST): Hulu 支持人員已確認他們知道該問題平台上選擇的Hotstar內容可能無法正確顯示英文字幕。該問題的解決方案正在籌備中,但是沒有預計到達時間。

(來源)

更新29 日(9 月 20 日)

上午 10:14(IST): Hulu 承認了一個問題,即用戶無法完成《樓裡只有謀殺案》第 3 集的觀看。 中途凍結

公司補充說這種行為是正在調查中。

另外確認是WGCL的一個問題(CBS) 通知用戶頻道暫時不可用,這意味著他們無法觀看鋼人隊的賽前比賽。

02:07 pm (IST): 許多 Vizio 用戶Hulu 應用程序面臨問題,因為它不斷拋出“連接斷開”錯誤。前往此處查看全文。

30 日更新(9 月 28 日)

上午 11:32(IST): 現在,Hulu 用戶報告了與Spectrum Internet 上的 Browns Game 供稿。 Hulu 表示已意識到這種行為並正在調查。

來源

更新 31(9 月 29 日)

下午 1:15(IST):Hulu 承認存在平台出現故障且僅顯示一季 Bobs Burgers 的問題.

來源

下午 6:00 ( IST): 錯誤似乎並沒有停止出現。今天早些時候,一系列用戶 報告 表明許多人面臨 Hulu 應用程序中聲音無法正常工作的問題。

然而,Hulu 尚未承認該問題。

更新 32(10 月 1 日)

7:20 pm (IST): Hulu 承認存在導致多個電視節目沒有音頻的問題。更多信息在這裡。

更新 33(10 月 4 日)

下午 4:00(IST): Hulu 用戶抱怨他們反复看到Beyonce & Jay-Z 為 Tiffany & Co. 製作的廣告。

Hulu 承認了這個問題,並表示他們正在努力解決這個問題。更多詳情請點擊此處。

34 日更新(10 月 11 日)

上午 11:00(IST):Hulu 用戶現在報告面臨導致他們的 CBS 本地電台顯示他們“暫時不可用”。

這個問題已經引起 Hulu 的注意,該公司表示他們正在努力解決這個問題。

對於持續的麻煩,我們深表歉意!我們的團隊目前正在以高優先級調查此行為,我們希望盡快修復。同時,嘗試:https://hulu.tv/TVEverywhere-作為一種可能的解決方法。感謝您的支持!
來源

Update 35(10 月 15 日)

上午 10:36(IST):Hulu 的一部分面臨 Hulu 一直凍結或屏幕凍結的問題在 Xbox、Fire TV 和其他設備上的每個廣告之後都會變暗。

這是一個已知問題,您可以在此處了解更多信息。

IST 11:32 am:據報導,PS5 上的 Hulu 用戶面臨一個引發錯誤代碼 P-DEV320 的問題。

目前正在調查,至少根據 Hulu 的說法支持。

來源

IST 11:58 am: Hulu 用戶現在報告說,他們的 Hulu 中缺少第 2 集的 Dopesick。這已得到承認。

來源

更新 36(10 月 16 日)

IST 06:40 pm: Hulu 支持承認訂閱者無法在 PS5 上觀看武當節目的問題。此外,支持團隊表示他們目前正在努力解決此錯誤。但是,沒有提供 ETA。

來源

更新37( 10 月 18 日)

IST 12:12 pm: Hulu 承認其許多訂閱者面臨的問題導致 NBC 上的 NASCAR 顯示“抱歉,不可用”消息。

來源

IST 1:43 pm: Hulu Support 也確認他們正在調查導致其用戶面臨“抱歉,此頻道暫時不可用”錯誤的問題。

更新 38(10 月 22 日)

IST下午 12:32: Hulu 已確認導致錯誤 P-DEV320 或“我們在播放此遊戲時遇到問題”的問題,並指出正在修復中。更多信息請參見此處的報導。

IST 12:54 pm: Hulu 還承認,《回到未來》2 和 3 被錯誤標記的問題。 Hulu 說他們也在努力解決這個問題。

來源

更新 39(10 月 23 日)

IST 09:36 am: Hulu 承認用戶無法觀看 Fox Pittsburgh 的錄音並獲得錯誤消息顯示“此頻道不可用”。

此錯誤目前正在調查中,但尚未提供 ETA。

(來源)

更新 40(10 月 25 日)

IST 03:00 pm: 許多用戶現在報告說他們當他們嘗試收聽 NBC 週日晚上足球廣播時,他們看到的是靜止的。 Hulu 已經承認了這個問題,但沒有關於何時修復它的預計時間。

更新 41(10 月 26 日)

IST 12:09 pm: Hulu users now report that subtitles on the platform don’t seem to be working.

Hulu has since come out to issue a possible workaround, along with an official acknowledgement.

Source

IST 1:16 pm: Now, Hulu says it is looking into sound issue that are affecting NBC’s The Voice show on the platform. More on that in our coverage here.

Update 42 (October 30)

IST 07:20 pm: Some users are reporting issues where they can’t watch the Dallas Stars game and Golden Knight broadcast on Roku. Hulu acknowledged the issue and said that it is currently under investigation.

IST: 07:25 pm: Hulu acknowledged the issue where broadcast freezes on Fox channels. This issue is currently under investigation.

IST: 07:30 pm: A user complained about an issue on the Hulu TV app where if you have a sub and dub version of a show. And when you try to watch subversion first, the audio and video don’t show. Hulu support has acknowledged the issue.

Update 43 (November 03)

IST 10:20 am: A section of Hulu users on Roku (1,2) now note that whenever they try to watch live content on Roku, they’re kicked out to the main menu.

Source

This has since been acknowledged by Hulu, noting that they working to push out a fix update soon.

IS T 05:13 pm: Hulu support has confirmed that they’re working to resolve a couple of issues (1, 2) which include the bug that prevents users from viewing ESPN and a bug with the World Series which results in the app freezing up.

Update 44 (November 05)

IST 04:34 pm: Hulu has confirmed that it’s aware of the log-in or connectivity issues on HBO Max with the iOS app. Head here to know more.

Update 45 (November 09)

IST 12:48 pm: A section of Hulu users are reporting that various feeds appear zoomed in and ends up cropping part of the picture.

Source

This has been reported on channels like WTAE-TV Pittsburgh and has since been acknowledged.

Update 46 (November 10)

IST 11:00 am: A section of Hulu users now report that they are unable to log into their accounts on both the app and web. This as they’re met with an ‘invalid request error message’.

Source

This issue has since been acknowledged.

Update 47 (November 13)

IST 12:20 pm: Hulu Support acknowledges the issue where season 4 of 9-1-1 TV series is missing. They are currently investigating it, however, no ETA for a fix has been provided.

(Source)

IST 01:43 pm: Some users have reported that they are unable to watch Modern Family TV series. Hulu Support has acknowledged the issue and said that they are currently investigating it.

Update 48 (November 15)

IST 11:51 pm: Hulu says it is not any closer to fixing the bug that affects deleting shows from the cloud DVR as there’s not ETA. As such, users are unable to clear space on their DVR.

Source

Update 49 (November 18)

IST 12:21 pm: A section of Hulu users report that they now have way too many FOX Channels on their Hulu Live.

This has been acknowledged and Hulu adds that they’re investigating.

Source

Update 50 (November 19)

IST 10:26 am: A section of Hulu users on Roku now report that they’re facing an issue that causes regular shows to have a low volume but ads play at loud volume.

This issue, Hulu says, is being looked into.

IST 11:01 am: A section of Hulu users now report that My Hero Academia seems to disappear randomly. Hulu says they’re looking into it.

Update 51 (November 22)

IST 12:08 pm: New reports (1,2,3) now have it Roku users are facing a bug that causes the screen to go black or very dim after Hulu. This has since been acknowledged.

Update 52 (November 29)

IST 05:54 pm: Previously, some users were unable to access Season 4 of 9-1-1, but it seems that all 5 Seasons should now be available as confirmed by a user who was facing the issue earlier.

Oh I tried it again and it’s working now (Source)

Update 53 (November 30)

IST 06:15 pm: Responding to a user’s complaint regarding the subtitles disappearing after an ad break, Hulu support confirmed that they are aware of the problem and the team is looking into it.

Are you using a Roku device by any chance? If so, this may relate to behavior our team is looking into. In this case, when you have a chance, please call/chat by following the prompts here: https://hulu.tv/ContactSupport-and we’ll take a look! (Source)

Update 54 (December 01)

IST 1:32 pm: Hulu has acknowledged an issue where users are unable to skip through ads in DVR’d content. This, they say, has been fowarded to the investigating team.

IST 2:01 pm: Tesla Model Y users are reporting issues with the Hulu app on their cars. Hulu has been noted asking for more info from affected users.

IST 2:13 pm: Hulu has also acknowledged an issue where the player skips to the next episode prematurely. This is being looked into.

Update 55 (December 02)

IST 12:00 pm: LG TV owners who use Hulu are reporting that the app is crashing for them after the latest update. Others say that they are unable to view the video on NBC and FOX with the audio working just fine.

Update 56 (December 03)

IST 12:25 pm: A section of Hulu users have been reportedly facing issues with the Echo show. Hulu has since come out to acknowledge this.

Update 56 (December 04)

IST 10:04 am: Hulu acknowledged the issue where some users are having bug in listing of some shows. Moreover, the support team is aware of this glitch and working on a fix.

@hulu_support Not certain if others are having this issue. Today, when watching WLWT NBC, it claims Modern Family is on, when it’s Ellen instead. Add to that, Modern Family aired on ABC, rather than NBC. Seems a bug in the listings. (Source)

Update 57 (December 13)

IST 11:00 am: Some users are reporting high audio output during commercials when watching some TV shows. Hulu is already aware of this glitch and is working on a fix.

Got it! Since this happens with other content as well, it sounds like this may relate to behavior our team is investigating, so we’ll be sure to share this experience. In the meantime, if offered via device settings, trying automatic volume leveling or night mode may help! (Source)

Update 58 (December 15)

IST 11:08 pm: Hulu support has provided a workaround for high audio output glitch during commercials that users can try until devs fix it.

Sorry about this! Our team is currently looking into similar reports. Some viewers have noticed an improvement after using automatic volume leveling or night mode features which are available on some devices. We appreciate your patience as we dig deeper into this! (Source)

IST 01:45 pm: Hulu acknowledged an issue where the NY Rangers game is unavailable to stream. The support team has said that they are currently looking into it.

Update 59 (December 16)

IST 11:06 am: Hulu has acknowledged an issue where some users are complaining that season 2 of Demon Slayer is not available. The team is working on a fix, however, no ETA has been provided.

Update 60 (December 23)

IST 10:31 am: New reports from Hulu users indicate that the Bachelorette finale isn’t up yet. This, Hulu Support says, is being looked into.

We’re sorry for the delay! Rest assured we’re aware of this and are working to get the finale uploaded ASAP. In the meantime, be sure to keep the show in your My Stuff/Watchlist to stay in the loop regarding updates. Thank you for your patience!
Source

IST 12:22 pm: Many Hulu users report that ‘My stuff’ and ‘Continue Watching’ content is suddenly disappearing.

IST 09:52 am: A section of Hulu subscribers (1,2) are rather upset that the newest episode of General Hospital isn’t up yet. This, Hulu Support says, is a known issue but they don’t have an ETA.

Update 62 (December 25)

IST 01:42 pm: Hulu acknowledged the issue where the screen stays dim when the next episode of the series starts. The support team provided some troubleshooting steps to overcome this issue.

Update 63 (December 27)

IST 01:35 pm: Not too long after the issue of a buggy Hulu app on the Tesla Model Y was acknowledged, now Hulu Support notes that they’re currently investigating.

Source

Update 64 (December 30)

IST 06:30 pm: The issue where season 2 of Demon Slayer was missing now has a workaround.

It turned out that season 2 wasn’t missing, instead, it’s named something else due to which users couldn’t find it. Moreover, one of the affected users said that it was available on Funimation.

Update 65 (January 03)

IST 04:30 pm: Hulu acknowledged the issue where some channels only have sound without any pictures on Hulu Live. The team is currently investigating this bug, however, no ETA for a fix has been provided.

IST 05:00 pm: Some users have reported that they are unable to stream CBS. Hulu has acknowledged this bug and said that they are currently working on it. However, they did not provide any ETA for fix.

Update 66 (January 04)

IST 10:28 am: Hulu Support has come out to acknowledge an issue that causes Hulu users to face black screen with sound (no video, only audio) in their setups.

Source

Update 67 (January 05)

IST 10:12 am: Hulu now reports that they are working to bring the latest episodes of WWE to its users, an issue that is frustrating many subscribers.

Source

IST 12:27 pm: Hulu has acknowledged an issue where sound isn’t working on WKYC on their local NBC affiliates.

Sorry to hear you also ran into this! By any chance, is WKYC your local NBC affiliate? If so, our team is currently investigating this behavior. We appreciate your patience in the interim.
Source

Update 68 (January 10)

IST 10:58 am: Some users are bothered by the error on KTVB channel that says ‘Sorry, this channel is temporarily unavailable’.

Fortunately, Hulu support has acknowledged the issue and said that they are currently working on a fix. However, no ETA for a fix has been provided.

Update 69 (January 11)

IST 11:30 am: Hulu users are now reporting that the brightness automatically dims whenever they move from one episode to the next. More on that here.

IST 02:22 pm: Hulu app users on Tesla cars are unable to enjoy the service due to the error message P-DEV302 or P-DEV313 that does not allow them to play content.

Also, the problem has been around for many months. Hulu developers just keep saying they are aware of the problem and working on a fix, but there is no ETA for it.

Update 70 (January 12)

09:28 am (IST): Hulu acknowledged the issue where CBS is showing the wrong show guide and said that they are investigating this issue. However, no ETA for a fix has been provided.

Update 71 (January 17)

09:41 am (IST): Several users are now reporting (1, 2, 3) that they are unable to watch Kansas City Steelers vs Pittsburgh Steelers game on NBC. Hulu acknowledged the issue and said that they are working on a fix.

Update 72 (January 19)

03:25 pm (IST): Hulu has acknowledged the issue where some users are facing audio issues This Is the US. Moreover, they are working on resolve the issue, however, they did not provide any ETA for a fix.

Update 73 (January 24)

09:51 am (IST):Hulu users are unable to play or load Episode 3 of Attack on Titan Season 4 (Part 2) which is premiering in the last few hours.

Apparently, the show gets stuck after the first round of ads. The Hulu team is already aware, but it is not known when users will be able to load the show normally.

12:30 pm (IST): Hulu subscribers are now reporting that Adult Swim is not working for them. Although a fix is seemingly underway, it is still not known how long it will take.

Update 74 (January 25)

12:35 pm (IST): A section of users is now reporting (1, 2, 3, 4) a grey overlay issue when streaming videos that appears when a new episode starts or sometimes after an.

While Hulu has acknowledged the issue and is investigating it, you can try pausing the video and then playing again as a workaround.

Update 75 (February 01)

05: 56 pm (IST): Hulu Support has acknowledged the issue where fourth part of the Janet Jackson Documentary is missing. The team is currently investigating it, however, no ETA for a fix has been provided.

Update 76 (February 03)

04:26 pm (IST): Hulu has addressed the issue where the new episodes of Pam and Tommy are not appearing. The support says that they are working to resolve this issue.

Update 77 (February 24)

04:15 pm (IST): Hulu Support has acknowledged the issue where ‘The King’s Man’ is only playing in Spanish and said it is currently under investigation.

Update 78 (February 28)

09:54 am (IST): Hulu Support on Twitter has addressed the issue where American Idol is not available to stream on the platform. Moreover, they said that the team is currently investigating it.

Update 79 (March 05)

03:16 pm (IST): Hulu has acknowledged the issue where some users are getting an error message when watching NBC channel. The error message says ‘Sorry this channel is temporarily unavailable’.

Moreover, support says that they are currently working on it. However, they did not provide any ETA for the fix.

Update 80 (March 08)

04:00 pm (IST): A section of users is now reporting (1, 2) that the first episode of The Dropout is missing.

On the brighter side, Hulu has acknowledged this issue and said that they are currently investigating it. However, they did not provide any ETA for the fix.

Update 81 (March 16)

06:07 pm (IST): Hulu support has acknowledged the issue with autoplay where the Smart TV app is not playing the next episode from the same show, instead, it goes on playing an episode from a completely different show.

Support says that they are working to resolve this issue. However, they did not provide any ETA for the fix.

Update 82 (March 21)

12:37 pm (IST): Some users reported (1, 2) an issue where it shows that the episode 7 of season 3 of 911 Lone Star is set to expire soon. Luckily, support has acknowledged the issue and asked the affected users to refresh the page or get further help from support.

Update 83 (March 22)

01:37 pm (IST): Some users are complaining (1, 2, 3, 4) that they are unable to watch March Madness due to buffering and frozen screen issues. Fortunately, support has acknowledged this issue and said that they are investigating it.

Update 84 (March 23)

10:20 am (IST): Hulu has acknowledged an issue where last week’s episode of The Simpsons is expiring in 7 days. Support says that the team is currently investigating it, however, they did not provide any ETA for the fix.

Update 85 (March 25)

10:08 am (IST): Hulu has acknowledged the issue where the latest episode of The Wonder Years is not available or missing. Support said that they are working to fix this issue.

Update 86 (March 29)

07:17 pm (IST): Many Hulu Xbox users are facing an issue where their accounts are logged out every time they close and open the app. Hulu team is aware, but there is no ETA for a fix yet.

Update 87 (April 04)

11:28 am (IST): Some users are now reporting (1, 2, 3, 4, 5, 6, 7, 8) an issue with Apple TV app where the channel list is not appearing when viewing ‘Channels’ tab under the Live section. Luckily, Hulu has acknowledged the issue and said that they are investigating it.

Update 88 (April 05)

04:48 pm (IST): Hulu finally brings SharePlay support to iPhones and iPads. It allows users to share content using FaceTime. More on that here.

Update 89 (April 11)

09:23 am (IST): Hulu has acknowledged the issue where some episodes of Woke are missing.

Also, the team is investigating an issue where the subtitle option is missing for season 2 episode 9 of The Hardy Boys.

Update 90 (April 14)

11:49 am (IST): Hulu support on Twitter has informed users that a fix has been released for the issue where users are unable to delete DVR recordings.

Update 91 (April 15)

06:01 pm (IST): Hulu has acknowledged playback issues with episode 10 of Impeachment: American Crime Story after the first set of ads and is working on a fix, but there’s no ETA.

Update 92 (April 21)

10:48 pm (IST): The latest This Is Us season 6 episode 13 is currently missing or unavailable from the Hulu platform. The issue was officially acknowledged, but there is no ETA for a fix yet.

Meanwhile, there is a potential workaround that could help.

01:14 pm (IST): Hulu has acknowledged the issue where the latest episode of New Amsterdam and The Resident are missing or unavailable to watch.

Update 93 (April 22)

10:11 am (IST): Many users report that Hulu is currently down or not working. Luckily, Hulu support has acknowledged this issue and said that they are working to resolve it.

Update 94 (April 23)

01:04 pm (IST): Hulu app for iPad devices lost audio after iPadOS 15.4 update. The Hulu team is already working to resolve the issue, but there is no ETA for a fix yet.

Update 95 (April 30)

01:00 pm (IST): Hulu is aware of the issue where the subtitles for Under the Banner of Heaven are either unavailable or missing. More on that here.

Update 96 (May 11)

04:25 pm (IST): Hulu is investigating the issue where some shows or movies are not showing up in the ‘Keep watching’ section.

Update 97 (May 25)

09:40 am (IST): Users are reporting an issue where Good Trouble is expiring soon. Fortunately, Hulu support has acknowledged this issue and they are working on a fix.

Update 98 (June 1)

01:00 pm (IST): Hulu has acknowledged that the app is not working for DirecTV Stream Box owners and said a fix is underway. More on that here.

Update 99 (June 2)

01:00 pm (IST): Hulu developers have acknowledged the issue where many regular shows and cartoons are under the Adult Swim label. Head here to know more.

Update 100 (June 3)

04:28 pm (IST): Some users reported that the issue where Hulu app is not working on DirecTV Stream box has been resolved after updating the app to the latest version.

Update 101 (June 13)

09:28 am (IST): Hulu has acknowledged the issue where some users are getting playback error on Samsung TV. Moreover, they are currently investigating it.

Update 102 (July 11)

11:37 am (IST): Many Hulu users are facing an issue where cloud DVR feature is partially or not recoding the F1 races. The issue has been acknowledged, but there is no ETA for a fix yet. However, there is a workaround.

Update 103 (July 12)

12:00 pm (IST): Many Hulu users have been facing an issue where they get a blank screen after choosing a profile (during login) or when selecting a show/channel. The issue has been acknowledged.

Hulu and issues tracker
Bug/issueStatus Error code: P-DEV318 on Apple TV Acknowledged Rewind or fast forward options not working even on ad-free accounts Fixed Same ad or commercial playing multiple times Likely fixed ‘Sorry, this channel is temporarily unavailable’ issue Acknowledged Shows/episodes starting at the end Acknowledged
Bug/issueStatus ‘This video can’t be played’ error due to missing HDCP support Acknowledged App app rewinds programs when played after pausing for sometime Acknowledged Crashing/freezing error on Samsung smart TVs Acknowledged Random episodes from Survivor missing My Stuff section does not provide proper information Likely fixed

Bug/issueStatus Fire TV Sticks buffering or connection issues Investigating reports NBC channels going blank after a few seconds Likely fixed Episodes start at the end when scrabbing Workaround Inconsistent volume issue Workaround
Bug/issueStatus Hulu doesn’t save watch history Likely fixed Episode 9 from Season 1 of Helstrom missing Likely fixed FOX affiliated channels temporailily unavailable Fixed Live TV recording not working Likely fixed Complete Naruto Shippuden English bub not available Likel y fixed
Bug/issueStatus Cannot hide mouse pointer on MacBook Acknowledged Nine Perfect Strangers freezes firestick Likely fixed Fox News Channel buffering/pausing every few seconds Likely fixed Unable to watch Browns game Likely fixed Missing ‘completed lines’ under episodes after recent update to Apple TV app Likely fixed
Bug/issueStatus Superstore Episode 10 of Season 5 not working Likely fixed Episode 1 of Only Murders in the Building not working Likely fixed Last episode missing from Season 3 of Bless the Harts Likely fixed ‘We’re having trouble playing this’ error Acknowledged Unable to watch episode 5 of Nine Perfect Strangers Likely fixed
Bug/issueStatus Archer latest episode glitching out Likely fixed Some Hotstar content not displaying English subtitles Acknowledged WGCL (CBS) temporarily unavailable Acknowledged Only Murders in the Building episode 3 freezes halfway Likely fixed Connection Disconnected error on Vizio devices Acknowledged
Bug/issueStatus Issues with Browns game on Spectrum internet Likely fixed Only one season of Bobs Burgers showing Likely fixed No sound/audio not playing Acknowledged Repeated Beyonce & Jay-Z ad for Tiffany & Co. Acknowledged Local CBS channels showing ‘temporarily unavailable’ Acknowledged
Bug/issueStatus Hulu keeps freezing or screen darkens after every ad Acknowledged Error code P-DEV320 Acknowledged Episode 2 of Dopesick is missing from Hulu Likely fixed Can’t watch Wutang show Likely fixed Nascar on NBC not available Acknowledged
Bug/issueStatus Mislabeled “Back to the Future” 2 and 3 Likely fixed Fox Pittsburgh ‘This channel is unavailable’ error Acknowledged Unable to watch NBC Sunday Night Football Acknowledged Hulu subtitles not working Acknowledged Sound issue affecting NBC’s The Voice show Acknowledged
Bug/issueStatus Unable to watch Dallas Starts and Golden Knights broadcasts Acknowledged Audio and video don’t show when watching sub version on TV app Acknowledged Broadcast freezes when Fox channels are on Acknowledged Live sports keeps crushing app on Roku Acknowledged Freezing when viewing World Series Acknowledged
Bug/issueStatus Demon Slayer season 2 missing Workaroun d (Refer update 64) Bachelorette finale delayed Acknowledged ‘My stuff’ and ‘Continue Watching’ content suddenly disappearing Unacknowledged General Hospital latest episode not live Likely fixed Screen stays dim after next episode of a series starts Acknowledged
Bug/issueStatus Channel is temporarily unavailable error on KTVB channel Acknowledged Brightness dimming automatically when moving from one episode to next Acknowledged Error P-DEV302 or P-DEV313 en Tesla cars Acknowledged CBS showing wrong show guide Likely fixed Unable to watch Kansas City Steelers vs Pittsburgh Steelers game on NBC Likely fixed
Bug/issueStatus Audio issue on This Is Us Investigating Attack on Titan Season 4 Part 2 Episode 3 get stuck after ads Aware Adult Swim offline Acknowledged Grey overlay issue when an episode starts or afer ads Workaround (Refer update 74) Janet Jackson Documentary part 4 not available Acknowledged
Bug/issueStatus New episodes for Pam and Tommy unavailable Acknowledged The King’s Man only available in Spanish Investigating American Idol not available to stream Acknowledged Users getting ‘Sorry this channel is temporarily unavailable’ error on NBC channel Likely resolved The Dropout episode 1 missing Acknowledged
Bug/issueStatus Smart TV app autoplay not working as intended Acknowledged 911 Lone Star episode 7 of season 3 is set to expire soon Acknowledged Unable to watch March Madness Acknowledged Last week’s The Simpsons is set to expire in 7 days Acknowledged Latest episode of The Wonder Years missing Acknowledged
Bug/issueStatus Xbox app requires login details every time it’s opened (accounts gets logged out) Acknowledged Channel list in Apple TV app is not appearing in ‘Channels’ tab under Live section Investigating Some episodes of Woke are missing Acknowledged Subtitle option missing from episode 9 season 2 of The Hardy Boys Acknowledged Issue with American Crime Story playing after first set of ads Acknowledged

Categories: IT Info